Course curriculum

    1. Introduction and Learning Objectives

    1. The Growth Mindset: Building an Entrepreneurial Mindset for Adaptability

    2. Turning a Fixed Mindset Into a Growth Mindset

    3. Social Media as a Catalyst for Change

    1. The Inclusive Designer Mindset

    2. Amazon Kindle's Accessibility Journey

    3. Born From Exclusion

    1. The Steps in the Design Process

    2. Empathy Mapping

    3. Themes, Needs, and Insights

    4. Observation and Ethics in Observation

    5. Existing Data and Desk Research

    6. Emotional Intelligence

    7. Emotional Intelligence in Action

    8. The Define Stage in Design Thinking

    9. Reverse Engineering

    10. Design Challenge: Reverse Engineering the Story

    1. Personas

    2. Developing Personas

    3. Case Study: Personas

    4. Journey Maps

    5. Case Study: Journey Maps

    6. Constraint or Capacity?

    7. Exclusion Mapping

    1. Lived Experiences

    2. Exit Survey

About this course

  • Free
  • 27 lessons
  • 0 hours of video content

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